Privacy Policy

Last Updated: August 1, 2023

Welcome to Your Salon Studio in Concord, NC (“we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data when you interact with our salon studio, website, and related services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

1. Personal Information: We may collect personal information such as your name, email address, phone number, and billing information when you book appointments, purchase products, or request services at Your Salon Studio.
2. Appointment Details: We collect information about the services you book, appointment dates, preferences, and special requests to provide you with the best possible salon experience.
3. Website Usage: Our website may collect information about your interactions, including IP address, browser type, operating system, and pages visited. This helps us improve our website and services.
4. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and gather information about your usage patterns. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

1. Service Delivery: We use your personal information to provide the services you request, including appointment scheduling, product delivery, and customer support.
2. Communication: We may use your contact information to send you appointment confirmations, reminders, special offers, and other relevant communications.
3. Improvement: Your feedback and usage data help us enhance our services, website, and overall customer experience.
4. Legal Compliance: We may process your information to comply with legal obligations or respond to lawful requests from authorities.

Information Sharing:

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

1. Service Providers: We may share your information with trusted service providers who assist us in operating our salon studio and delivering services.
2. Legal Compliance: We may disclose your information to comply with legal requirements, protect our rights, or respond to legal requests.

Your Choices:

1. Access and Update: You have the right to access, correct, or update your personal information. You can do this by logging into your account or contacting us directly.
2. Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication.
3. Cookies: You can manage your cookie preferences through your browser settings.

Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Children’s Privacy:

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors without appropriate parental consent. If you believe we have collected information from a minor, please contact us.

Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will be effective once it is posted.

Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at [contact information].

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.